DELIVERY

Every Studio Verthandi piece is carefully prepared before it begins its journey to you.

Dispatch

Orders are typically dispatched within 1–3 business days.

Once your order has been shipped, you will receive a confirmation email with tracking information.

If a garment is made to order or requires additional preparation before dispatch, the estimated timeframe will be clearly communicated before or at the time of purchase.

Delivery Times

European Union
Standard delivery: approximately 3–7 business days after dispatch

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, such as postal or courier delays, customs processing or exceptionally busy periods.

If there is a significant delay with your order, please contact us at hello@studioverthandi.com and we will be happy to assist.

Shipping Destinations

We currently ship throughout the European Union.

If you would like a Studio Verthandi garment delivered to a destination outside the European Union, please contact us before placing your order and we will do our best to accommodate your request.

For deliveries outside the European Union, delivery times will vary depending on the destination. Customs duties, import taxes or other charges may apply and, unless otherwise stated, are the responsibility of the recipient.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery destination and the shipping option selected.

Tracking & Delivery

Where tracking is available, tracking information will be provided once your order has been dispatched.

Studio Verthandi remains responsible for your order until it has been delivered to you or to a person nominated by you to receive it, in accordance with applicable consumer law.

If your parcel appears to be lost, damaged in transit or marked as delivered but has not been received, please contact us at hello@studioverthandi.com so that we can investigate the delivery with the carrier.

Packaging

Each order is carefully packaged to protect the garment during its journey while keeping unnecessary packaging to a minimum.

Delays & Non-Delivery

We make every effort to ensure that orders arrive within the estimated delivery timeframe.

If your order has not arrived within the expected timeframe, please contact us and we will investigate the delivery.

Unless a different delivery timeframe has been agreed with you, orders will be delivered within the period required by applicable consumer law. Your statutory rights in the event of significant delay or non-delivery remain unaffected.